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CEU CreditsSummer Camp sessions are eligible for a total of 5 clock hours towards CEM recertification. If you have questions on how to submit your credits, please contact

9:00 AM


9:30 AM - 10:45 AM

Welcome & Opening General Session: Keynote:

Nan Marchand Beauvois - U.S. Travel Association

  • Travel in and to the USA

There are many constituencies represented by U.S. Travel Association. In her role as Senior Vice President of National Councils and General Manager, Educational Seminar for Tourism Organizations Nan Marchand Beauvois will discuss current initiatives and literal and figurative road blocks to travel.

Keynote Speaker: Nan Marchand Beauvois, Senior Vice President of National Councils and General Manager, ESTO, U.S. Travel Association

Sponsored by:

Experience Grand Rapids

10:45 AM - 11:00 AM

 Coffee Break & Industry Showcase

Sponsored by:

Great Fort Lauderdale CVB

11:00 AM - Noon

 Concurrent Session Block 1

  • Do I Bow, Kiss or Shake Hands? Understanding Protocol and Culture, and How They Impact Your Meeting.

Today’s meeting planner interfaces with international guests, sponsors, speakers, and exhibitors more than ever. Companies desire to host their meetings and events abroad. Are you prepared? Do you understand how your behaviors and body language can impact your success and the success of the meeting? It’s crucial to know how to conduct yourself with stakeholders from a variety of cultural backgrounds. From introductions and conversation skills to adapting your communication style, several factors contribute to creating a strong, professional image and gaining trust. Trust builds relationships. Pamela will share key tips on protocol and intercultural etiquette to achieve a new level of professionalism in your meetings and events. This “edu-taining” session will increase your confidence for building business relationships and trust.


Pamela Eyring, President

Protocol School of Washington

  • CSR Projects: How to Give Back to Your Community Through Your Events

Giving back to the community takes many forms. Chances to participate in charitable drives occur at our place of work, worship, schools, and even meetings and events. There can be many questions and logistical elements that arise when looking to bring this opportunity to an event. This topic will cover:

  • Best practices for incorporating CSR in to an event
  • Finding a local partner
  • Tried and true ideas


Christopher P. Noyes, CMP, Director Event Management

STF Events


Donna Jarvis-Miller, CMP, CEM, Director, Membership  and Events
American Public Human Services Association (APHSA)

Windy K. Christner, CMP, Senior Director of Meetings and Expositions

American Pharmacists Association

  • How to Affect Event Innovation in Associations Today

Is there a way to bring meaningful and incremental change to your association event with budget cuts and apprehensive leadership? Participate in a discussion about successfully keeping your event fresh, implementing event innovation and change within an association. Areas of emphasis include navigating and collaborating across the organization to ensure buy in, managing budget priorities, experience design and utilizing external resources to accomplish objectives.


Lisa Block, EVP, Conference Strategy & Design

Velvet Chainsaw Consulting (VCC)

Beth O'Brien, CMP, Director of Meetings and Conventions

Academy of Managed Care Pharmacy

Noon - 12:20 PM

Networking Break & Industry Showcase

12:20 pm - 1:15 PM


Sponsored by:

1:15 PM - 2:00 PM

General Session: Keynote:

Derreck Kayongo, GloBal Soap Project

  • Harnessing Your Power to Create Change

As Founder of the Global Soap Project, Kayongo has built a multi-million dollar venture which takes recycled soap and distributes it through global health programs to people who lack access to it around the world. He breaks down the key factors that have led to his personal success; (S.E.L.F.) Service, Education, Leadership and Faith and shares his account of life as a Ugandan refugee and the turning point which lead him to a brilliant transformation as a social entrepreneur. He calls upon audiences to stop complaining and to start taking responsibility, to consistently seek opportunities to improve, and most importantly, to maintain faith in yourself and your team to create an environment where everyone is empowered to thrive. He brings you on an emotional journey –there will be tears of joy; most of the time, laughter. But every time, the story is real.

Keynote Speaker:

Derreck Kayongo, Founder

Global Soap Project

2:00 PM- 2:20 PM

CAmp Fire break & Industry Showcase

Sponsored by:

2:20 PM - 3:20 PM

Concurrent Block 2

  • One Small Step for Planners -- One Giant Leap for Meetings
"Alexa, where is this evening's reception?" Inspired by the 50th anniversary of the first moon landing, we're going exploring! In this interactive and fun discussion, learn how planners are actively integrating artificial intelligence into their conferences. Plus, we'll find out how non-traditional venues can offer a refreshing change of scenery, and how simple ideas can be put into action to transform meetings -- from lactation rooms and quiet spaces to intimate warehouse rooftop events.


Chuck Salem, CEO

Unique Venues

Tiffany Melton, Vice President, Strategic Meetings Management


Brad Weaber, Principal

Brad Weaber Consulting Group, LLC

Andrew Osborne, Principal

Osborne Events

  • Safeguarding our Communities: A Look At Human Trafficking in the Hospitality Industry

This panel will discuss the role that the hospitality industry plays in the eradication of human trafficking, from staff to leadership. Panelists will include a Northern Virginia mother whose 15-year old daughter was sold into the human trafficking industry, and a Hilton executive who serves on the board of the Just Ask Prevention Project.


Bill Woolf, Executive Director

Just Ask Prevention Project


Susan Young, Technical Adviser

Just Ask Prevention Project

Jason Rodriguez, Director of Sales and Marketing

Hilton Springfield

Eliza Reock, Program Specialist, Child Sex Trafficking

National Center for Missing and Exploited Children

  • Evolve, Reimagine, and Implement—Making Everyone Feel Welcome

We include ADA and Equal Opportunity Law Compliance clauses in our contracts, but have we bothered to update them since their inception? We consider certain holidays when selecting meeting dates, but do we consider them equally for all religions? Could we have unconscious biases that are inadvertently surfacing in our meetings? We’re becoming more and more aware of the ever changing individualities of society, so why are we still letting our meetings feel like the first day of school? Join us and a panelist of uniquely diverse meetings professionals as they share their experiences and advice to help us identify unconscious biases and plan meetings that make all of our meeting attendees feel like they are right at home


Shelli Vasser Gilliam, CMP

Principal of Vasser Gilliam LLC


Vince Rodriguez, Director , Member Meetings & Conferences

National Rural Electric Cooperative Association (NRECA)

John Rubsamen, Director of Meetings and Events

Americans for Arts

Dr. Erinn Tucker, PhD, Faculty Director

Global Hospitality Leadership master’s program

Georgetown University

Ann Garvey,  National Sales Manager
Visit Norfolk

Priya Purandare, Deputy Director
National Asian Pacific Bar Association

3:20 PM - 3:35 PM

Networking Break & Industry Showcase

Sponsored by:

Visit Milwaukee

3:35 PM - 4:35 PM

Concurrent Block 3

  • Getting S’More from Your AV Budget, Campfire Session

A “Heated Topic” on planner forums. Meeting and Event Planners are feeling like they are getting burnt and getting less for their AV dollar. A panel discussion with both planners and audio visual professionals will stoke the fire and find out what is really going on behind the scenes so you can get S’more from your AV Dollar.

Alexis Labroi of Avitecture, Inc. a 20+ year veteran of the audio-visual industry will lead a frank and transparent discussion about industry trends from fees, exclusive services, hidden costs, and mergers and acquisitions that are draining the value of your audio visual spend.


Derek Suminski, BAV, Vice President of Development


Brian Monahan, Prestige, Vice President of Sales and Business Development 

Prestige AV & Creative Services

Samantha Moore, CMP – Senior Director of Meetings and Education

American Bakers Association

and Assistant Secretary & Housing, Catering, Transportation & Corporate Meeting Manager


Lisa Luks, Managing Director

Helms Briscoe

  • "I Can't Take That!" Navigating the Ethical Waters or Tough Issues?

Ethics by dictionary definition are rules of conduct, standards of behavior or virtues that dictate conscience. But how do we instill those? And is what is "right" for you, "right" for me and “right” for the person offering the free hotel room or the spa treatment? Join us as we talk about how to approach the ethical gray areas in the planner-supplier relationships while generating discussions of real-life horror stories and expectations.


Garland Preddy, Director of Education

Society of Government Meeting Professionals


Vicki Johnson, Principal

Vicki Johnson & Associates, LLC

Mariana Gallo, Senior Director of Conferences

The Fertilizer Institute

 4:35 PM - 4:50 PM

Afternoon Snack Break & Industry Showcase

Sponsored by:

 4:50 PM - 5:30 pm

Closing General Session

  • Shake Your Story

This quick-paced interactive closing session engages you to reflect the stories from your day at Summer Camp. You’ll interpret for YOU, how you’ll incorporate the story of giving back, innovation, cultural awareness, ethics and budgets once you’ve left summer camp. You’ll define for yourself how to recognize your power to create change. You’ll leave with a rhythmic instrument you make as a reminder you have the power to shake things up, to bridge the gaps in the world of hospitality.

Presented by:

Kathryne Gardette

Drums for Peace

5:30 pm - 6:30 pm


Sponsored by:

Visit Tampa Bay

Reston Herndon Meeting Planners (RHMP) 

APEX Meetings is the managing agent for RHMP

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